I was very excited about the Simply Strawberry Thief Cochineal Olive Green watch and compared all the Strawberry Thief colors before purchasing. The watch itself is fine, but I was surprised that the frame is gold rather than rose gold, as it appears in the photos. Although the option is labeled “gold,” I assumed I would receive the color shown in the product images. The other strap colors seem to be paired with rose gold frames, and the photos look very similar, which made this confusing. I reached out to the August Berg team, but they couldn’t provide the solution I was hoping for, which was disappointing.
Dear value customer,
Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your honesty and are very sorry to hear about your disappointment regarding the frame color of your watch.
We completely understand how important color tone and visual consistency are when choosing a watch, especially after carefully comparing different options before making a purchase. We’re sorry that the Simply Strawberry Thief Cochineal Olive Green watch did not meet your expectations in this regard.
Regarding the frame color, the model you selected is labeled as “gold,” which refers to the actual plating color of the watch case. However, we sincerely apologize if the product images appeared closer to rose gold and caused any confusion. We fully understand how this could be misleading, and your feedback is extremely valuable to us. We will share it with our product and marketing teams to help improve the clarity and accuracy of our visuals going forward.
Our customer service team has already been in contact with you, and we remain fully committed to supporting you until this matter is resolved. Please feel free to reply to our email from contact@augustberg.com, and we will assist you further.
August Berg Team.
Such a gorgeous timepiece that I gifted myself. Beautiful quality and such a great size! This piece will be much loved for many years to come...thank you for your wonderful craftsmanship!
Watch arrived in timely fashion. Living up to my expectations….…….insofar as it’s keeping accurate time at the moment! Looks really good too.
The watch is beautiful, very elegant, light weight - better than imagined. The packaging was stylish, thoughtful, clean. Their customer service is top notch. The mesh strap is little tricky, took few Youtube tutorials and couple of days to master it.
I wore a Liberty of London strawberry thief necktie for my daughter’s wedding several years ago. When I saw this watch, I just knew it was meant to be. I love everything about it, especially the color combination.
Pictured is the Serenity Black - looks amazing and feels just as nice to wear. The colour contrasts are quite nice!!
I initially had a small issue with the watch when I received it, however I got a reply within three minutes of contacting them and the issue was VERY seamlessly, quickly and easily resolved.
Good customer service and a nice watch to go.
Dear Nick,
Thank you for sharing your feedback with us. We truly appreciate it and sincerely apologize for the experience you had. This is not the standard we strive to maintain, and we will review this matter carefully to ensure it does not happen again.
Please be assured that we are working to resolve this promptly. We have also reached out to you directly via email with further details and the steps we are taking to ensure the matter is addressed to your satisfaction.
We greatly appreciate your patience and understanding, and thank you once again for bringing this to our attention.
Kind regards,
August Berg Team.
The deep blue watch face and the rosegold frame&hands are a match made in heaven, I dare say. The striking color does require a more thoughtful consideration of my outfit to go with the watch, but the beauty of it is more than worth the effort.
Now that I have seen how good-looking the watch is in person, I will definitely consider getting another one of different color in the future.
I do find myself often looking at the watch to check the date to no avail, but the clean aesthetic justifies the lack of a date indicator.
I love this watch! It's even better than I had pictured from the photos. Simple, dainty, minimalist, elegant. Easy to take off and put back on once you figure out the clasp. Very happy with my watch and definitely recommend.
Only thing of note is the water resistance - you can't wear it in the shower so be careful
I have loved the Strawberry Thief by Morris & Co for many years and was thrilled when I found a watch with this design. The watch itself is lovely. The perlon strap, however, is very stiff and uncomfortable. I have fairly small wrists and there is very little strap extending beyond the clasp - this strap definitely runs on the small side. I truly wish that this watch had interchangeable straps - the metal mesh straps that are available on other August Berg watches would be perfect. If it weren’t for the strap this watch would be a perfect 5 stars.
Dear Reba Mac,
Thank you for taking the time to share your thoughts about your Strawberry Thief by Morris & Co watch. We’re delighted to hear that you love the design and the overall quality of the watch—it’s always wonderful to know when our designs resonate so deeply with our customers.
We sincerely apologize for the discomfort caused by the Perlon strap. Your feedback regarding its stiffness and size is invaluable, and we understand how important comfort is in making a watch truly perfect.
We appreciate your suggestion about interchangeable straps and are pleased to let you know that we are constantly exploring ways to improve our products based on customer input. Your feedback means a great deal to us as it helps us enhance our offerings. In the meantime, if you’re interested, our team would be happy to assist you in exploring other strap options, such as the metal mesh designs you mentioned, to see if there’s a better fit for your needs. We’ve already reached out to you via contact@augustberg.com, so please check your email for further assistance.
Thank you for choosing August Berg, and we hope to provide you with a perfect 5-star experience in the future.
Kind regards,
August Berg Team.
Edit: the team reached out to me and is sending me a watch without the poor engraving on it. They were extremely accommodating and offered to remedy the situation with great care. Mistakes happen and this organization made sure to do what they had the ability to do to make it better. Would buy from them again.
Original: Look, the watch on its own is very pretty and looks great. But this was an anniversary gift and I paid for the custom words on the back that were supposed to wrap around the outside of the top part of the back of the watch. Instead, it cuts across. I couldn’t get it fixed and back in time before our gift exchange so I live with that problem now.
Dear Sir,
Thank you for taking the time to share your experience with your August Berg watch. We deeply regret that the engraving on your anniversary gift did not meet your expectations and affected such a meaningful occasion.
We truly understand the importance of personalization for special moments like anniversaries, and we sincerely apologize for the inconvenience caused by the misplacement of the engraving. This falls short of the high standards we aim to provide.
Your feedback is invaluable, and we are committed to using it to improve our services. We are currently reviewing our customization process to to ensure that every detail is handled with the utmost care in the future.
Thank you again for bringing this to our attention. If there is anything we can do to address this issue for you, please don’t hesitate to reach out to our customer service team at contact@augustberg.com. We are committed to making things right and restoring your trust in our brand.
August Berg Team.
盤面が大きく、シンプルで、この上ない清楚感がある。ちょっと重いが(盤面が小さなものに比べれば)耐えるほどではない。
ベルトが、金属なので、大汗にも対応。
とても見やすいし、良い時計です。
Just received today- gorgeous sapphire blue face and leather strap - 32mm. Better than picture. I chose this watch because of the quality of August Berg and the fact they give back to others.
Just received the petite Strawberry Thief watch from August Berg. I love the design--William Morris is a favorite designer of mine--and the watch is very attractive! The watchband is short however and I wish it were an inch or so longer. I would recommend the watch if you're on the fence, but you might consider one of the larger bands they provide if you have medium/larger wrists.
I received my August Berg x Morris & Co Petite Willow Bough watch today. It is even more stunning than on the website!
I wanted a versatile watch I could wear both to work and in the evening; and I prefer my jewellery to be on the smaller/more delicate side.
The mesh band is beautiful and comfortable on the wrist; and the 3 closure clasp means I feel very confident it won’t fall off!
The Morris & Co design on the watch face is both beautiful & subtle; with the crystals adding just the right hint of sparkle.
The watch arrived in perfect condition & beautifully boxed.
The fact that every watch purchase contributes to children’s education in Asia & Africa makes the watch not only a beautiful investment, but money well spent.
Just recived mine as a NY present from my husband. It's so nice watch! I think I will ask another one for my BD in April
:). It was easy to order it and delivery to Canada was no problem and on time
Watch is fine and is what I expected for the price. Unfortunately the hour needle has scuffed polish or a greasy finger print marring it. Would have been easy to avoid if QC was better. Expected more for a quartz watch at this price.
Arrived in a beautiful box that protected the product within very well!
The watch is absolutely amazing and brings me joy every time I look at it to check the time. The design is stunning and the wrist band is delicate and comfortable; more so, the pink color fits with every clothes I own.
I am so happy with my purchase! Looking forward to new models coming out!
Lovely watch although the strap is a much darker green than advertised in the picture. There is a picture of the watch on the website which shows the strap in a more emerald green which is what I was hoping for.
The watch is really beautiful.
I am not one that fancy branded expensive watches but rather watches that are simple , well built and beautiful.
This watch has it all.
The face of the watch is beautiful, however the leather strap is quite hard to bend. That is something that people should take note, even though the watch strap states that it’s genuine leather.
他の方も仰っていますが、グリーンの色合いがイメージ画像より暗いです。この鮮やかさを求めて買うと少し落胆しますが、盤面の上品さやシンプルさは素直に好きなので買いました。ただ鮮やかな碧が欲しかったですが。
青い革ストラップも併せて購入しましたが、こちらはほぼ黒です。間違えて黒が届いたのではと思うほど暗いです。これは結構残念でした。
ただある程度の懸念はありつつもデザインの良さが先行して購入したので、後悔はしてません。とにかく洒落てるので純粋におすすめできます。
写真は強く光を当てたのちちょっとフィルタをかけたものですが、2枚目は肉眼と近い色合いです。参考までに。
他の方も仰っていますが、グリーンの色合いがイメージ画像より暗いです。この鮮やかさを求めて買うと少し落胆しますが、盤面の上品さやシンプルさは素直に好きなので買いました。ただ鮮やかな碧が欲しかったですが。
青い革ストラップも併せて購入しましたが、こちらはほぼ黒です。間違えて黒が届いたのではと思うほど暗いです。これは結構残念でした。
ただある程度の懸念はありつつもデザインの良さが先行して購入したので、後悔はしてません。とにかく洒落てるので純粋におすすめできます。
写真は強く光を当てたのちちょっとフィルタをかけたものですが、2枚目は肉眼と近い色合いです。参考までに。









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